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Housekeeping Manager

Westmont Hospitality Group

This is a Contract position in Medicine Hat, AB posted August 30, 2017.

Westmont Hospitality Group is seeking a seasoned Housekeeping Manager to join our Quality Inn Medicine Hat team. Under the direction of the Area General Manager, the successful candidate will be is responsible for ensuring the cleanliness of the hotel, guest rooms, and public areas. The Housekeeping Manager will coordinate all functions of the Housekeeping and Laundry departments while ensureing impeccable levels of cleanliness and upkeep.


– Supervise all housekeeping and laundry employees to ensure guests receive the highest standard of cleanliness and service.

– Ensure, through daily observation and inspection of guest rooms and public areas that Hotel standards are adhered to by all staff

– Manage and monitor labour and all other department expenses

– Ensure overall cleanliness of the hotel is maintained

– Ensure all company standards, policies and procedures are maintained

– Assist in the orientation and training of new staff

– Participate in departmental meetings and morning briefings

– Conduct monthly inventory

– Daily allocation of work

– Maintain the Lost and Found policies and procedures

– Ensuring all guest complaints are dealt with in a professional and timely manner

– Complete scheduling for all Housekeeping employees

– Oversee emergency situations and ensure all emergency/evacuation procedures are followed to ensure guest and employee safety

– Assist General Manager with any additional cleaning chores that may be assigned.


  • Minimum 2 + years’ experience in Housekeeping
  • Previous supervisory experience an asset
  • Excellent guest service skills
  • Excellent interpersonal, organizational and communication skills
  • Strong leadership, supervisory and decision making skills
  • Excellent attention to detail


  • Some heavy lifting required.
  • Standing for long periods of time.
  • Use of cleaning chemicals

We thank all applicants, however, only those applicants selected for an interview will be contacted.


Skills Required

  • Education level: None
  • Work experience (years): None


Salary: N/D