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Café Boulud & d|bar Host

Four Seasons Hotel Toronto

This is a Contract position in Toronto, ON posted August 20, 2017.

Job Description

The Host is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. By nature of the position, the position is the guests first impression of the restaurant and bar. He/she greets guests promptly, courteously, graciously with eye contact and a smile. Utilizing Open Table, the individual takes reservations, reviews the daily reservation book and has the ability to seat guests with/without reservations. He/she has a complete working knowledge of the menus, menu ingredients and what is unavailable for that day. A principle role within the restaurant and bar, the Host is familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity. He/she is also familiar with frequent guests and knows their names and preferences.

Job Requirements

We are looking for individuals with excellent personal presentation and interpersonal skills. Fluency in reading, writing, and spoken English is also required. The Host requires continuous standing for the majority of the shift. The ideal candidate will have a confident, outgoing personality and a can-do approach to any request! The ability to remain calm under pressure is essential and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays. Smart Serve certification is a must.

Additional Skills & Abilities preferred

At minimum 1 year previous Host experience in a fast paced food and beverage operation

Exceptional communication skills, command of English language and personal confidence

Additional language a definite asset for career growth

Completion of Post Secondary Education in Hospitality or related field

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation. [see description]