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Conference Floor Set Up Supervisor

Deloitte Conference Center of Canada

This is a Contract position in Toronto, ON posted August 21, 2017.

BASIC FUNCTION: The Conference Services Supervisor is responsible for maintaining the quality and standards of the Conference Services department and the property, with the focus on meeting and exceeding our guests expectations every day.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

  • Must have excellent communication (oral/written) and guest relations skills.
  • Must have the ability to motivate and develop the Floor staff to perform in a Team atmosphere.
  • Must also have the ability to lift objects weighing up to 75 lbs.

ESSENTIAL FUNCTIONS:

  • Oversees the daily activities of CSA/Meeting Set-up team.
  • Supervise and coordinate the set-up and breakdown of all meeting room/function space for business meetings and catering events.
  • Ensures the clients requirements and standards have been met, if not exceeded.
  • Develop effective communication with Guests, Conference Services Attendants, Conference Floor Manager and all levels of management in other departments.
  • Perform daily quality control checks on all equipment and meeting/function space, reporting any needed repairs or maintenance to ensure our safety and quality standards are met.
  • To perform minor maintenance on conference equipment, which may require the lifting of miscellaneous equipment weighing 5-75 lbs. and utilizing various hand tools.
  • Ability to monitor and maintain inventory levels of all conference supplies, including coffee break par stock items.
  • Assist in the cost-control methods of all conference supplies.
  • The ability to understand and execute the special needs of guests/meeting attendees at Deloitte University. This may entail attending meetings with the Conference Services Manager, Deloitte Planner and the on-site contact of a group that is holding or planning a meeting, to review any special requirements or details concerning the meeting.

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.