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Host / Hostess

SpeakEasy 21

This is a Contract position in Toronto, ON posted September 14, 2017.

Job Description

SpeakEasy 21 is looking for a Host/Hostess

We are looking for a genuine person who has a passion for cocktails, food & exceptional service. A willingness to work as part of an already strong team is essential.

Compensation is Hourly + Gratuities

DUTIES & RESPONSIBILITIES

  • Provide a warm and genuine greeting to every guest who visits the restaurant or reaches us by phone.
  • Communicate with FOH team to manage guest flow, of both incoming and outgoing guests.
  • Escort guests to their table, engage them in conversation and answer any questions they may have
  • Accurately take reservations and manage the status of tables in the restaurant using Open Table.
  • Possess a working knowledge of the restaurant and surrounding area (location, surroundings, nearby attractions, directions, parking, transit, etc.).
  • Ensure that host stand and nearby areas are neat, stocked and organized
  • Know all table numbers and maintain awareness of which servers are in each section.
  • Thank every guest upon departure, invite them to return, and wish them a fond farewell
  • Other duties as assigned or required.

Qualifications

  • Previous experience in a high volume restaurant or nightclub
  • High attention to detail
  • Ability to remain calm under pressure while working in a fast-paced environment
  • Organizational skills and ability to multi-task
  • Strong oral and written communication skills
  • Ability to maintain a level of professional under pressure
  • Must be able to stand and walk for an extended period of time or for an entire shift
  • Available to work flexible shifts including evenings and weekends
  • Previous experience using the OpenTable reservation system is beneficial.