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Server

Woodbine Entertainment Group

This is a Contract position in York region, ON posted August 24, 2017.

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Job ID:
J0817-0502
Job Title:
Server
Job Type:
Regular Part Time
Job Category:
Hospitality
Open Positions:
5
Reporting Manager Title:
Anne Marie Abbott
Location:
2601 Rutherford Road, Vaughan, Ontario, Canada (Map It)
Company Overview:

With roots dating back to 1881, Woodbine Entertainment Group has emerged as a leader in Canadas entertainment industry.

Long recognized as the countrys largest and most innovative horse racing operator, the company has grown into an admired and respected multi-purpose entertainment organization delivering first-class service within its world-class facilities (Woodbine Racetrack, Mohawk Racetrack, Greenwood Teletheatre and WEGZ Stadium Bar).
Position Overview:

Position Overview:
Are you passionate about pleasing people? Can you anticipate a guest’s needs before they can? Do you enjoy working in an environment that allows you to interact with many people?

What your week looks like:
Woodbine Entertainment Group is seeking a customer service oriented individual to join our serving team at our WEGZ stadium bar. This position will provide our dining room customers with the highest level of customer service in accordance with WEG company standards. Success in this role will be demonstrated through your courteous demeanor, outstanding and knowledgeable service and your ability to exceed guest expectations!

What you’ll do:
Customer Service: Consistently deliver excellence in service, product presentation venue image
Deliver, maintain and exceed customer service quality standards as established by Hospitality Department
Preparation and service of stations in our dining room facilities.
Answers questions from patrons regarding menu and services offered, places orders in the POS system, collects and remits all revenues.
Maintains a clean station, side stand and tables at all times, resetting at the conclusion of the shift.
Demonstrate courtesy, commitment, and professionalism
Maintain a positive attitude and provide friendly, professional and enthusiastic service at all times
Adhere to Smart Serve and Alcohol and Gaming Commission regulations
Present in full uniform at all times while on duty
Demonstrate accurate knowledge of pricing and products offered
Cover breaks for co-workers as scheduled by Supervisor
Consistently uphold and demonstrate safety rules and standards as designated by Hospitality Department
Attend staff meetings/training as required to advance knowledge of menu, specials, new product/promotions customer service procedures/initiatives
Qualifications:

Qualifications:
What we’re looking for:
Minimum 1-year experience in the service industry
Basic experience in Food and beverage industry
Responsible for obtaining and maintaining Smart Serve certification
Basic arithmetic skills
Ability to read and write English
Ability to stand/walk for 8 hour period
Available to work overnight shifts
Able to lift/hold and carry thirty (30) pounds for extended periods of time
Must be able to work in a noisy environment

This is a part-time hourly position based out of WEGZ Stadium Bar in Vaughan. The hours of work may include nights, weekends and holidays as required. We will be committed to offering you an employment experience for a company that values its people and strives to continue to create and support winning horse racing experiences for everyone!

So whats the first step to your exciting new career with WEG?

We are accepting online applications and welcome all qualified people interested in this opportunity. While we appreciate and value all applicants, only those who will be selected to interview will be contacted.

Woodbine Entertainment Group is committed to supporting an inclusive, barrier- free recruitment and selection process in a work environment where all employees feel valued, respected and supported.

If you are contacted by a member of our team, please advise if you require any accommodation with respect to WEGs recruitment, selection and or/assessment process used to ensure you have access to a fair and equitable process.

  • Where did you first learn about this position?
  • – select one —

Glassdoor
Indeed
WEGZ
Woodbine Corporate website
Woodbine Intranet
Woodbine Racetrack
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