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Amusement Manager

Gametime Eatery and Entertainment

This is a Contract position in Hamilton region, ON posted May 16, 2018.

Job Description

The Amusement Manager will be responsible for the operation of the amusement area of our facility through effective management and control of staff and equipment.

S/he keeps the games in ‘ideal playing condition’. S/he is involved with hash handling, refilling machines when required and assisting with promotional ideas. The Amusement Manager is also responsible for excellent customer service, problem-solving and implementing all company policies and procedures.

Essential Duties

Assist customer and perform minor repairs on various machines without the assistance of mechanics.

Explain game operations or rules to customers and responds to customer complaints of machine malfunction.

Monitor store inventory levels on a daily basis to ensure adequate availability of products.

Monitor store staffing on a daily basis to ensure department is adequately staffed

Ensure the store and redemption area presents a pleasing image by changing store displays for better traffic flow.

Ability to understand and track departmental sales on an ongoing basis.

Assist with overall operations improvements such as increasing customer base.

Provide superior customer service and satisfaction by being constantly visible and readily accessible to our customers.

Resolve complex customer complaints.

Conducts alcohol and age restriction control in accordance with company policies.

Assist in the recruitment and hiring of the most qualified applicants to meet store needs.

Review department timesheets for accuracy

Ordering, receiving and shipping of redemption inventory.

Front counter to include register functions/procedures

Follow company guidelines for managing confidential information, customer satisfaction and supervising sales associates.

Additional duties and responsibilities to be performed when directed by the General Manager

Company Description "FOOD, SPORTS, FAMILY, FUN, ALL IN ONE"
The tremendous success of the award-winning Wacky Wings has led us to become bigger and better. We are now "GameTime Eatery and Entertainment". Still the same great ambience, award-winning 100+ flavour wings, plus many new innovative and inspiring menu choices. But we didn’t stop there!

We’ve added cutting-edge entertainment options like Ctrl V Virtual Reality, while keeping what has made us extraordinary.

How to Apply