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Café Associate

Gateway Casinos & Entertainment Limited

This is a Part-time position in Hanover, ON posted October 30, 2018.

Description Position at Gateway Casinos, Hanover

Job Type: Part-Time

Posting Date: October 31, 2018

 

Who We Are

 

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming companies in Canada. Operating in British Columbia, Edmonton and Ontario, Gateway has 9,000 employees and operates 27 gaming properties with more than 380 tables, over 13,200 slots, 77 restaurants and bars and 561 hotel rooms. As the new service provider for the Central Gaming Bundle in Ontario, Gateway has brought two more properties and one new planned build in Wasaga Beach or Collingwood to the Gateway portfolio when fully implemented.  A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, which has dramatically improved the gaming customer experience while attracting new customers. This includes brands like Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.  In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com. 

 

Why Work For Us

 

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! 

 

The Position

 

This is an exciting opportunity to bring your passion for Cuisine to the first The Buffet in Ontario! As a Café Associate, you will serve customers food and drinks over the counter, in a quick serve style café. You will receive payment and work in collaboration with the kitchen staff.

 

Key Responsibilities

 

  • Take guests’ orders for food and drinks over the counter, in a quick serve style café while consistently ensuring accuracy
  • Handle payments through the company’s point of sale equipment adhering to the company policies
  • Maintain a high level or customer service in the food and beverage areas
  • Maintain current knowledge of products, events and promotions and general information relating to the Food and Beverage department, general gaming floor and property
  • Constantly monitor the cleanliness and aesthetics of the cafe/ dining areas and take action where required, including assisting patrons with menu items
  • Stock and clean the Food and Beverage department areas as required
  • Work collaboratively with team members to maintain the cleanliness of café/dining areas

 

What You’ll Require

 

  • 1 year experience in a food and beverage and or customer service position
  • Cash handling experience using POS system or cashier register
  • Smart Serve Certificate
  • Fast food or quick serve experience is an asset
  • Proven high level of Customer Service
  • Good communication and interpersonal skills
  • Excellent customer service skills including ability to be friendly, polite and patient
  • Ability to deal with demanding clientele in a professional manner
  • Ability to multi-task, organize workload and work under pressure
  • The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

 

What Is Next

 

Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date.

Not the right fit this time? Follow us on our careers social media pages!

 

**Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements

 

Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

 

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D