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Product specialist travel & tourism training


This is a Full-time position in Montreal, QC posted October 8, 2019.

Employment Type: Permanent Contract Duration:About the team your are joiningThis team drives the portfolio digitization with a transformation of training content to e‐learning and blended learning solutions that accommodate multi-device learning platforms.

In collaboration with the training operations unit, the team delivers prescribed operational performance of the portfolio including quality control, audits, customer queries, exam production and schedule classroom sessions.

The team is also responsible for commercial functions and the portfolio’s revenue.

Reporting to the Product Manager, Training Development, you will be responsible for the entire life cycle of existing training solutions for self study and instructor-led format.

This role is part of a team working closely with IATA Publications, internal and external subject-matter experts to maintain high quality and meaningful IATA training solutions, whether they already exist or are new products.What your day would be like Contribute to the development and preparation of training materialsDigitization of existing text based curriculumCreate and develop new productsMarketing campaign designExam production Inventory managementSpecial project supportReply to customer service queries about the productsBuild and deliver product presentation content We would love to hear from you if: You have over two years of training product development experience with different types of contentYou are certified for instructional systems design or education degreeYou have had exposure to or experience with, adult educationYou are able to use current eLearning development tools and html developmentYou have an excellent level of written and spoken English Travel Required: 10% Diversity and Inclusion is one of our key priorities and we want to role model it.

We are committed to building a team that represents a variety of backgrounds, perspectives and skills in which you can contribute at your best and be who you are.

The more inclusive we are, the better we will be able to thrive to represent, lead and service the airline industry.

If there is anything we can do to create a more comfortable interview experience for you, please let us know.Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/.

We are looking forward hearing from you!