Sales Coordinator

Work place :  1808 Sherbrooke St W, Montreal, Quebec H3H 1E5 

Statuts: Full time

Working in an environment inspired by Japanese philosophy speaks to you? Are you minimalist, organized and of a refined character? Hotel SENS is made for you. Located on Sherbrooke Street, the largest street in the city, this hotel offers you the opportunity to develop as a professional in the hotel industry. In addition to working for the SENS hotel, you will also work for the Château Versailles. Located opposite the SENS hotel, this hotel is part of Montreal’s heritage, its historic charm is still present through the fireplaces and the French moldings, a position awaits you there to allow you to surpass yourself in the hospitality industry

Who are we:

Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website: https://www.tidan.com/en /.

Why join our team:

Apart from competitive salaries, we offer benefits, such as group insurance which constitutes life insurance, disability insurance and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. A bonus is also provided via our referral program and more.

Social life is at the heart of the company, especially after the pandemic, each hotel has a social calendar. The Tidan Human Resources team is always there to listen to you and support you on your journey through the company.

We believe in teamwork and are committed to creating a high performing team whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.

Under the authority of the Sales Director, the Sales Coordinator’s main function is to assist the Sales Department.

Task description:

• Promote and sell hotel products and services to designated market.
• Group reservations (amenity groups and convention groups) in the system.
• Drafting of group contracts, conditions, arrival lists, meals, meeting space and baggage handling and ensuring follow-up with the departments concerned
• Make the arrival list for the current week.
• Follow up with customer and resolve issues.
• Coordination (responses, reservations, etc.) of emails received at the main address of the hotel
• Ensure that the reservations department has all the rates or contracts related to the different market segments and the various promotional rates.
• Perform office automation tasks (mail, inventories and stationery orders, printer cartridges and photocopiers, etc.).
• Responsible for courier shipments (objects lost by a client in a room or other shipments).
• Responsible for the inventory of promotional products and stationery needed for the sales department.
• Support to the General Manager.
• Support to the Sales & Marketing Director.

Skills:

• Ability to influence and convince
• Knowledge of the hotel environment
• Demonstrate professionalism at all times
• Safe and quick judgment
• Innovative and inspiring leader
• Sense of public relations and ability to develop relationships

Training:

• (Diploma of Collegial Studies) – Requirement
• Baccalaureate – Asset

Languages:

• Bilingualism (French and English) is required in this position because we serve an international clientele.