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Sunwing Travel Group: Bilingual Call Centre Agent Virtual Hiring Event

Sunwing Travel Group

This is a Contract position in Quebec, QC posted September 20, 2021.

Sunwing Bilingual Call Centre Agents (Remote) Virtual InterviewEvent DetailsDate: Wednesday, September 1, 2021What We’re Hiring ForBilingual Call Centre AgentIntake Details:available between the hours of Monday to Friday from 8 am to 12 am and Saturday/Sundays from 8 am to 10 pmavailable to start on September 13, 2021available for a one time pick up of computer equipment at our Laval or Toronto officeTechnical requirementsAfter signing up, you will be sent an email with instructions on how to connect.Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera.

Check to see if your network connection can support an online session.

A plugged-in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.What to prepare for the interviewResumeInterview dress codeCasual (come as you are, but please be presentable) Sunwing Travel GroupSunwing Travel Group is the largest vertically integrated travel group in North America and during this unprecedented time, we are continuing to search for top talent.

We are looking for candidates who are EPIC (entrepreneurial, passionate, innovative and customer-centric) to join our team and help deliver our purpose “passionate people making vacation dreams come true”.Click here https://www.Sunwing.Ca/en/safe-with-sunwing to learn more about our Safe with Sunwing commitment and how Sunwing is keeping its employees and customers safe.What is a virtual interview?Virtual interviews help employers connect with job seekers when they’re not in the same physical location.

Since hiring is a human process, employers would like to talk with you online (chat, video, or phone) to see if you meet the requirements for the job.YouTube Link: https://www.Youtube.Com/embed/ojkS9PF_nFcScreening Questions:Mandatory:Are you eligible to work in Canada?Mandatory:Are you bilingual in French/English?Mandatory:Are you available to work between the hours of: Monday to Friday from 8 am to 12 am and Saturday/Sundays from 8 am to 10 pmMandatory:Are you able to pick up your computer equipment (one time only) from our Toronto or Laval offices?Mandatory:Are you available to start on September 13, 2021?If you like travel, (and love to travel), we’re looking for EPIC remote Bilingual French/English Call Centre Agents to join our National Team.

If you are eager to grow your career, this position builds the foundation for a variety of opportunities within Sunwing Travel Group This is a full-time position that helps guide our customers to book the vacation of their dreams and assist them with their travel plans.

In many cases, you will be the first step in our “Every Step of the Way…” customer journeyWhat You’ll Do:Answer inbound phone calls from business partners and direct consumers efficiently and accurately.Match customer needs with the products we have to offer and secure the booking for them.Share feedback, trends, and suggestions from customers to continuously improve the customer experience.