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Cruise Reservation Agent – COSTCO Travel

Gexel Télécommunications

This is a Full-time position in Montréal, QC posted September 25, 2018.

CRUISE RESERVATION AGENT – COSTCO TRAVEL

LOCATION: Montréal (Snowdon Metro)

STARTING DATE: November 12th 2018

You are BILINGUAL, DYNAMIC, and above all passionate about TRAVEL. You wish to make Costco travelers benefit from it? Join us and support Costco members for an unforgettable vacation!

GEXEL is proud to have been chosen as Costco Travel’s business partner to assist their members with their travel arrangements, cruises or car rentals. Costco is one of the largest retailers in Canada.

Build your career at Gexel, a Customer Contact Center established 20 years ago in Quebec, and join our diverse and exciting team!

OUR BENEFITS

Competitive salary with monthly incentive plan and annual salary increase

One paid day off every four (4) months worked in addition to your annual vacation

Statutory holidays paid

Costco and IATA membership after 90 days

Opportunity for educational/FAM trips after 1 year

Discount on public transport, STM or RTM

Easy access with public transportation – Snowdon Metro Station (Orange and Blue lines), bus lines 161, 17, 51, 166, 63

Free Wi-Fi internet access available in the office

Active social committee

Opportunities for growth and career advancement as GEXEL encourages internal promotions allowing our employees to envision a meaningful career path

Paid training and development programs

Reference program

Social benefits (medical, dental, vision and life insurance plans)

Several corporate benefits including 30% off on cellular packages

Possibility to take free French courses, in partnership with Collège de Maisonneuve (several sessions per year)

Free financial advisor services

Young, dynamic and cordial team that will recognise your effort daily

We are looking for reservation agent. You will be responsible for providing outstanding service to our client-partner’s members and achieving all related activities tasks.

 

HERE IS AN OVERVIEW OF YOUR WORK DAY

Advise and answer inbound calls from members wishing to make a reservation or obtaining information about Costco Travel products in a professional manner
Seize sales opportunities
Assure member retention
Assist the team with all the other tasks related to the attainment of the objectives

YOU ARE THE PERSON WE ARE LOOKING FOR BECAUSE YOU OFFER

Bilingualism (French and English)
Flexible availabilities
Permanent and full-time position
High level of computer skills
Good communication skills with a smile in your voice
Excellent problem solving and sales skills
Diploma in tourism (asset) OPC and/or TICO licence (asset)
Experience in the travel industry (asset)

You are known for your excellent customer service? Come and meet with us!

GEXEL is growing and looking for dynamic and professional people like you.

Join our team and become part of the GEXEL success!

Skills Required

  • Education level: None
  • Work experience (years): 0-2 years

Package

Salary: N/D

How to Apply