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Gaming Bar Help – Nights

Woodbine Entertainment Group

This is a Contract position in Toronto, ON posted December 22, 2017.

Company Overview:

With roots dating back to 1881, Woodbine Entertainment Group has emerged as a leader in Canada’s entertainment industry.

Long recognized as the country’s largest and most innovative horse racing operator, the company has grown into an admired and respected multi-purpose entertainment organization delivering first-class service within its world-class facilities (Woodbine Racetrack, Mohawk Racetrack, Greenwood Teletheatre and WEGZ Stadium Bar).
Position Overview:

What you’ll do:

  • Deliver, maintain and exceed customer service quality standards as established by Hospitality Department
  • Maintain a positive attitude and provide friendly, professional and enthusiastic service at all times
  • Demonstrate accurate knowledge of pricing and products offered
  • Organize, operate and control bar to consistently deliver timely service and quality products
  • Prepare and serve bottled beverages, mixed drinks and beverages from dispensing bar to guests
  • Ensure drinks are made as per set recipes
  • Manage bar/depot set up including cleaning, organizing and stocking
  • Consistently present and maintain clean and neat work area
  • Record sales and process payments in our point of sales systems
  • Maintain and control bar stock as per set par levels
  • Conduct inventory and complete assigned check lists
  • Dismantle, clean, close and lock bar and secure product at end of shift
  • Complete all paperwork and reporting required for location including shift inventory
  • Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
  • Adhere to Smart Serve regulations
  • Other duties as assigned or required
  • Lead by example, to exhibit, encourage and motivate WEG’s Values and Beliefs


What we’re looking for

  • Minimum one (1) year of restaurant/customer service experience in a similar environment
  • Smart Serve certification a requirement
  • Able to build and maintain effective relationships with team members and guests – “Listen and Connect”
  • Able to anticipate guests needs – “ WOW Every guest
  • Ability to know where to look or research where to find the right answer “Be Bold”
  • Ability to communicate effectively in person on the phone and by e-mail “Listen and Connect”
  • Ability to partner with team members in all facets of WEG “ Trust our Team”
  • Ability to organize workloads and set priorities accordingly “All In”
  • Ability to recognize that part of being a team member at Woodbine Entertainment is about having fun – “Fuel the fun”
  • Must be able to maintain and create a positive winning attitude in themselves and others
  • Must be able to work in a noisy environment
  • Able to lift up to 75 lbs.

This is a part-time, hourly, unionized position working the Night shift based out of Woodbine Racetrack in Toronto, ON.

The hours of work will be during evening. We will be committed to offering you an employment experience for a company that values its people and strives to continue to create and support winning horse racing experiences for everyone!

So what’s the first step to your exciting new career with WEG?

We are accepting online applications and welcome all qualified people interested in this opportunity. While we appreciate and value all applicants, only those who will be selected to interview will be contacted.

Woodbine Entertainment Group is committed to supporting an inclusive, barrier

– free recruitment and selection process in a work environment where all employees feel valued, respected and supported.

If you are contacted by a member of our team, please advise if you require any accommodation with respect to WEG’s recruitment, selection and or/assessment process used to ensure you have access to a fair and equitable process.

How to Apply