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TBARista

Chelsea Hotel, Toronto

This is a Contract position in Toronto, ON posted May 16, 2018.

Are you ready to?

Make a difference in someones day?

Deliver exceptional and memorable customer service?

 

We may have the largest number of guest rooms than any other Hotel in Canada, but we also know that it is our amazing Chelsea Team that makes us successful.

  Come and join the Friendliest Hotel in Toronto!

 

Our TBARistas personally connect with, laugh with and uplift our guests. Their work goes beyond serving; its about creating a connection with every single guest.

 

This job is for you if:

  • YOU have the ability to create a genuine moment of connection with our guests

    – making a difference in their day by discovering and responding to their needs through clear and pleasant communication

  • YOU have a willingness to work with a great team.  It takes many people coming together to ensure customer satisfaction.
  • YOU are availability to work flexible hours that may include mornings, evenings, weekends, nights and/or holidays
  • YOU enjoy being better everyday by learning what worked yesterday and what didnt.  Being innovative and bringing your suggestions forward.  We value what you have to say.after all, you are doing the job.

Some of the things you will be doing:

  • creating a welcoming environment on our patio
  • knowing the menu and making suggestions
  • going beyond the traditional Barista role serving many types of drinks and food
  • anticipate the customers needs and be one step ahead
  • following all regulations as it pertains to liquor and food service
  • having fun and interaction with our customers
  • be the person everyone loves to be served by
  • be the person everyone loves to work with

 

Working Experience

  • Previous cash handling experience.
  • Previous experience as a Barista or other customer service position
  • Previous patio restaurant experience preferred

Professional Qualification

  • Strong guest service and listening skills.
  • Ability to handle multiple tasks at one time.

Knowledge

  • Read, count and write to complete all documentation.
  • Aptitude for learning how to operate all equipment necessary to operate Chelsea Patio

Education

  • High School graduate
  • Smart Serve Certificate
  • Food Handlers Certificate is preferred.

Soft Skills

  • Work successfully as part of a team, while under pressure.
  • Work varied hours/days based on business needs; work overtime as required.
  • Work special events when needed.
  • Maintain a positive morale and professional attitude.

Language

  • Good command of the English language; must be able to communicate effectively with colleagues & guests.

Physical requirements

  • Move or handle merchandise generally weighing from 050 pounds.
  • Stand for extended periods of time
  • Frequently use hand and finger motions
  • Handle/feel objects, and reach with hands and arms.

 

The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process.  If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.

How to Apply