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General Manager

Walper Hotel

This is a Contract position in Waterloo region, ON posted January 7, 2018.

About The Hotel

The Walper Hotel has been the corner stone of Kitchener for over 100 years.

Completely revitalized as a boutique hotel, The Walper re opened in 2017. With 92 unique guest rooms, Barristers Lounge, the breakfast room, The Lokal for cocktails and engaging events and TWH Social a 120-seat restaurant. The Walper Hotel offers full service to their guests. With 4 function rooms The Walper has a busy corporate and Social banquet business. The Walper has distinguished itself with its personal and intuitive service.

About The Position

As the General Manager the candidate will represent the band image and service standards and will relish being active in the community and work to become a key pillar in the Kitchener community.

If not currently living in Kitchener the candidate must be prepared to move to KW. Ideally the candidate should have 3

– 5 years experience as a GM of small hotel or assistant GM of larger hotel or restaurant. In order to balance the team, a solid base of restaurant front of house experience would be beneficial.

Having been in operation for over a year The Walper Hotel has a strong core of leaders, the candidate will have refined leadership skills and be able to work with a diverse workforce. The key leaders will be part of the interview process.

The candidate must exude high energy, positive attitude and have a solid philosophy on motivating staff to achieve predetermined goals as well as a demonstrated passion for unique hospitality and customer service.

Compensation will be a base package and an incentive program rewarding positive growth.

Excellent interpersonal, organizational and writing skills

Excellent problem solving and communication skills

Requires good communication skills, both verbal and written

Desire to participate as part of a team

Advanced computer skills in Microsoft Office with expert knowledge in Excel and other applicable computer systems

Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required

Ability to maintain compliance with all local, provincial and federal laws and regulations

Ability to assess or evaluate other associates performance in a fair and consistent manner

Knowledge of revenue management

Knowledge of front of house food and beverage operations

Ability to supervise, train and motivate multiple levels of managers or executives

Knowledge of hotels and competitive markets

Participate in the development of short and long term financial and operational goals of the hotel

Possess advanced knowledge of the principles and practices within all hotel disciplines, including experiential knowledge for management of people and complex problems

Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches

Ability to make decisions with only general policies and procedures available for guidance

Excellent time management and must have attention to detail

Ability to deal with confidential issues in a sensitive, efficient and professional manner

An enthusiastic, self directed, team player with high level of initiative and adaptability to rapidly changing demands

Excellent leader and coach who has a passion to bring out the best in management and associates


Minimum of 4years Hotel Management experience required

Bachelors Degree required, preferably in Hotel, Restaurant or Business Administration, or equivalent education or experience required

How to Apply